Q1: Are you a factory or a trading company?

A: We are a professional factory, with convenient logistics access to major shipping ports.

Q2: What certificates do you hold?

A: We are certified with ISO9001 and CE. We also hold special equipment manufacturing licenses and utilize ERP Program Management systems.

Q3: Do you support customized product manufacturing?

A: Yes, we can produce customized products tailored to your detailed drawings and technical requirements.

Q4: What is the typical lead time for order fulfillment?

A: Generally, the lead time is 7-15 days after receipt of the deposit payment.

Q5: What are the options for trading and payment terms?

A: These options are flexible and can be discussed individually to meet specific client needs.

Q6: What is the warranty policy for your products?

A: We provide a 1-year warranty along with free replacement components shipped under EXW terms.